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SHIPPING POLICY

At Roverland Voyage, we are committed to delivering products promptly and reliably.

 

Order Processing Time

 

All orders are processed within 1–3 business days after payment confirmation.

 

Shipping Timeframes

  • Within India: Estimated delivery in 3–7 business days.

  • International: Estimated delivery in 7–21 business days, depending on destination and customs.

 

Shipping Charges

Shipping fees (if applicable) are displayed at checkout before final payment. No hidden costs.

 

Order Tracking

Once dispatched, orders are assigned a tracking number, which is sent to the customer via email or SMS.

 

Address Accuracy

Customers must provide correct and complete shipping details. Roverland Voyage is not responsible for delivery failures caused by incorrect or incomplete addresses provided by the customer.

 

Delays

While most orders arrive within the expected timeframe, delays may occur due to courier service issues, operational delays, or external factors such as weather or customs processing. Roverland Voyage is not liable for such delays.

 

Lost / Damaged Packages

If an order arrives damaged or does not arrive, the customer must notify us at admin@roverland.voyage within 48 hours of delivery (or expected delivery). We will work with our logistics provider to resolve the issue.

 

Return Shipping

Return shipping costs are the customer’s responsibility unless the product was received damaged, defective, or incorrect.

 

Contact

For shipping inquiries, reach us at:

admin@roverland.voyage

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